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Average Customer Review:
( 156 customer reviews )
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Most Helpful Customer Reviews
45 of 47 found the following review helpful:
Beware of Mold on these unitsMay 19, 2010
I purchased 4 Duo Filter F472 for my FMF5. These filters should last through all of 2009 if replaced every 3 months as stated on the box. I noticed my coffee tasting a little bitter over the past few weeks. We throw the carafe in the dishwasher along with all of the parts. I then decided to replace the filter a month early and I noted two shocking things. 1: the filter and the grey filter holder had mold all over it. We could not even pull the filter out without it sticking. 2: The base were the filter holder sits had a puddle of water in the unit. This unit has not been used in over two weeks. I have contacted Krups and they have stated that I need to wait for a supervisor to call me back (24-48hrs) and I should be using a calcium "calcify"cleaner in the machine "often". No exact amount of times but "often" was given.
Be aware that you might have to wipe the water out of the base under the grey filter holder.
Krups suggests :
Descaling is necessary to keep your coffee machine running efficiently. The frequency of
descaling depends on the hardness of your water and how often you use the coffee machine.
If you notice the brew cycle has slowed it is generally time to descale the machine.
See the chart below:
Type of Water Without Duo Filter With Duo Filter
Water Filtration Water filtration
Hard 40 uses 80 uses
Soft 80 uses 160 uses
* Before descaling, remove the filter holder (k).
* You may use either the Krups descaling solution diluted in 8 ounces of water or 8 ounces of
* Pour the solution or vinegar into water reservoir (b) and start the coffee machine (without
* Allow half the liquid to run into the carafe, then switch off and let stand for 1 hour.
* Restart the coffee machine to complete the cycle.
* Rinse the coffee machine by running it through 2 full cylces with water only.
* On the timer models if the display continues to read "CALC" repeat the process again.
11 of 12 found the following review helpful:
Krups 472-00 Duofilters, Two PackSep 09, 2002
By John Cramm
Makes the best coffee we have ever had. We have been using this filter for about 5 years.
10 of 11 found the following review helpful:
Tops in customer satisfaction.Mar 28, 2008
By Hondo's Girl
Krups 472-00 DuoFilters, Two Pack: Although I have repeatedly used Krups water filters with my Krups coffee maker, this was the first time I ordered the product from this company through Amazon. The price was most economical as was the S&H charge. My order was promptly handled and in my hands in record time. I am most happy with this purchase.
5 of 5 found the following review helpful:
Water filtersNov 03, 2010
As usual this transaction went smoothly. The product was delivered promptly and as descripted.
4 of 4 found the following review helpful:
Great Buy But Could Use Better PackagingApr 12, 2007
By John C.
I own a Krups 1010 pod coffee maker that uses this filter. For some reason local retailers have stopped carrying these filters and other Krups products. This mail-order purchase was a good buy, much cheaper than retail, but needed to be packaged better. The three boxes came crushed in shipment, but luckily, it did not affect the charcol filled filters. I would order again when needed.
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